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Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

Grow4 min read | Nov 23 | Olga Rogacka

Success Quotes to Keep You Moving Closer to Your Goals

Not everyone wants to reach the top of the world, but we all have our own Everest to climb in our lives. For example, having a successful business, reaching 1000... read more

Grow6 min read | Nov 19 | Jacob Firuta

Why NASA’s Social Media Strategy is out of This World

There are few businesses or organizations that have such a great, established social media presence as NASA. All their updates, the content they share and the great bond... read more

Support6 min read | Nov 05 | Jacob Firuta

How Buffer Offers Great Customer Service

When we want to improve, we look for good examples. And if you want to improve your customer service, it’s hard to find a better example than Buffer. Want to learn from... read more

Support4 min read | Nov 02 | Olga Rogacka

Customer Support Quotes That You Should Remember

I don’t think I would be wrong by saying that we all want to get better at customer service. After all, we should all strive for the best customer satisfaction. This... read more

Connect7 min read | Oct 19 | Justyna Polaczyk

What Patagonia Can Teach Us About Cause Marketing

For many people cause marketing is a corny sales trick. All those donation-with-purchase actions we can see on every corner. All these companies shouting: “pick me, pick... read more

Grow3 min read | Oct 12 | Olga Rogacka

Business Quotes to Kick–Start Your Week

Relationships are at the heart of every business. Or certainly they should be. Times when business was all about money and profit are long gone. Now the most important... read more

Sell7 min read | Oct 08 | Jacob Firuta

Call to Action Lessons You Can Learn from WW2 Posters

Creating the perfect call to action can mean the difference between a business success and a complete flop. How do you make sure that the message you use will spring... read more

Grow8 min read | Sep 16 | Jacob Firuta

Crisis Management 101: 6 Methods to Defuse a Disaster

The best way to tell if a business is reliable is to observe how they act when everything is falling apart. And I’m talking end-of-the-world disaster here. For an airline... read more

Connect5 min read | Sep 01 | Justyna Polaczyk

Darth Vader’s Guide To Killer First Impressions

Do you remember the time when you first saw Darth Vader? I wonder what your impression was upon seeing this glossy-black armored, 6'8" tall figure. Did you consider him... read more

Grow9 min read | Aug 25 | Olga Rogacka

Word of Mouth Marketing: How to Get People Talking about Your Business

People share more than 16,000 words per day and every hour there are more than 100 million conversations about brands. We love to share stories and news with those around... read more

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