Business Communication Explained - Success by LiveChat®

Grow7 min read | Jul 22 | Natalia Misiukiewicz

How to Make Money With Affiliate Marketing

Affiliate marketing is one of the most popular ways of making money online. It is about a relationship between three main parties: the affiliate (publisher), the merchant... read more

Connect14 min read | Jul 20 | Jacob Firuta

How LiveChat Approaches Software Development

There are a ton of different ways you can take on software development. Depending on whether you are preparing your own product or you offer software development... read more

Support5 min read | Jul 18 | Natalia Misiukiewicz

4 Ways for a Small Team to Respond Faster to Customers

Expectations for customer support and response times have become sky high. Even when you work at a small company with a tiny team, people are accustomed to fast responses... read more

Grow4 min read | Jul 15 | Natalia Misiukiewicz

How to Grow Your Business with Social Media Monitoring

The Web loves customer service stories which can be found across social media, but did you know that some of them would never see the daylight without social media... read more

Connect6 min read | Jul 11 | Olga Rogacka

How to Use Hashtags on Twitter and Rock Your Social Media World

#YOLO, #throwbackthursday, #summer, #chillout, #nofilter, #nocomment. Hashtags are everywhere. We use them on Instagram, Facebook (are they even working there?) and on... read more

Support7 min read | Jul 08 | Olga Rogacka

How to Get Amazing Live Chat Support

When we face a difficult situation many of us immediately have a bad day. Situations like a little argument with another driver on our way to work, morning dispute with a... read more

Sell6 min read | Jul 06 | Justyna Polaczyk

What Is URL Builder and How You Can Use It in Your Campaigns

Let’s imagine that you've just started a promotion campaign. You've created an eye-catching website and crafted a seductive love letter to your newsletter subscribers. Of... read more

Support5 min read | Jul 01 | Olga Rogacka

Funny Customer Service Quotes to Prevent You From Delivering Bad Service

Customer service is a serious and responsible job. But like in any serious job, there are people who are just not doing it right. They deliver bad service and give others... read more

Sell5 min read | Jun 27 | Natalia Misiukiewicz

Cold Calling Will Hurt Your Business (If You Won’t Do It Right)

Getting in touch with people, who’s never heard of you before is troublesome. One way of reaching out to customers is cold calling when a salesperson makes an unsolicited... read more

Support8 min read | Jun 24 | Olga Rogacka

Take Appreciation to Another Level: Customer Appreciation Ideas

When you think about your life, you can probably find people who appreciate you at some point. People at work, in your private life, your colleagues or even your tennis... read more

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