Business Communication Explained - Success by LiveChat®

Support5 min read | Aug 05 | Justyna Polaczyk

How to Rock with Your Great Customer Service (a Real-Life Example)

Customer service stories are full of bloodcurdling events and malicious characters. All of us can recall at least one example of really bad customer service where... read more

Sell5 min read | Aug 03 | m.maslon

4 Ways to Reduce Cart Abandonment With a Loyalty Program

You might think it’s only your problem. Customers fill their carts, they’re ready to pay, then they just leave! Annoying, right? Well, without a doubt, every single... read more

Support5 min read | Aug 01 | Olga Rogacka

Funny Out of Office Messages to Make Your Customers Smile

Vacation time is in its prime. People are leaving their offices to go on their dream holiday. They want to rest and don’t think about their jobs for one, two or maybe... read more

Connect5 min read | Jul 29 | Olga Rogacka

Why So Serious: Funny Business Quotes

We usually talk about business like it’s the most serious thing in the world. But, in all its seriousness, business can also be funny - that is if you give it a chance.... read more

Grow7 min read | Jul 22 | Natalia Misiukiewicz

How to Make Money With Affiliate Marketing

Affiliate marketing is one of the most popular ways of making money online. It is about a relationship between three main parties: the affiliate (publisher), the merchant... read more

Connect14 min read | Jul 20 | Jacob Firuta

How LiveChat Approaches Software Development

There are a ton of different ways you can take on software development. Depending on whether you are preparing your own product or you offer software development... read more

Support5 min read | Jul 18 | Natalia Misiukiewicz

4 Ways for a Small Team to Respond Faster to Customers

Expectations for customer support and response times have become sky high. Even when you work at a small company with a tiny team, people are accustomed to fast responses... read more

Grow4 min read | Jul 15 | Natalia Misiukiewicz

How to Grow Your Business with Social Media Monitoring

The Web loves customer service stories which can be found across social media, but did you know that some of them would never see the daylight without social media... read more

Connect6 min read | Jul 11 | Olga Rogacka

How to Use Hashtags on Twitter and Rock Your Social Media World

#YOLO, #throwbackthursday, #summer, #chillout, #nofilter, #nocomment. Hashtags are everywhere. We use them on Instagram, Facebook (are they even working there?) and on... read more

Support7 min read | Jul 08 | Olga Rogacka

How to Get Amazing Live Chat Support

When we face a difficult situation many of us immediately have a bad day. Situations like a little argument with another driver on our way to work, morning dispute with a... read more

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