Business Communication Explained - Success by LiveChat®

Grow11 min read | Sep 12 | Justyna Polaczyk

Kindle Your Imagination: What is The Artificial Intelligence (AI) We’re Living With

Artificial intelligence has always been a hot topic. The problem of creating a machine that can think, make its own decisions and at the same time lacks human... read more

Sell5 min read | Sep 08 | Brandon Leibowitz

4 Product Launch Ideas to Make It Successful

So you’ve come up with a product that has the potential to be a huge success. But you’re not sure how to go about with the launch. You’re right to be concerned about your... read more

Grow7 min read | Sep 06 | Justyna Polaczyk

How to Drive Traffic to Your Website: 5 Strategies That Work

We all would like to have a website that attracts visitors like a magnet. Whether you’re selling with your website or you’re writing a blog for fun, you’d like to see... read more

Grow11 min read | Aug 29 | Justyna Polaczyk

How to Develop a Content Marketing Strategy in 3 Steps

> Insolent words, you might say, but I have reasons to think that marketers don’t know how to make a good use of content. And I’m not talking about blogs written only... read more

Support6 min read | Aug 24 | Natalia Misiukiewicz

How Improving Customer Response Time Can Win a Customer

Jack was in the nearby food store and he faced some problems while making a transaction on the service counter. He was clueless, why his credit card was not working,... read more

Support6 min read | Aug 23 | Justyna Polaczyk

7 Deadly Sins of Customer Service Experience

Excellent customer service experience is a holy Grail for all people working in business. We struggle all the time to provide the best possible service, we go hundreds of... read more

Support5 min read | Aug 19 | Natalia Misiukiewicz

7 Surprising Ways You Can Use Customer Relationship Management Software

CRM stands for Customer Relationship Management and by definition is an approach to managing a company's interaction with current and potential future customers. At... read more

Support10 min read | Aug 17 | Jacob Firuta

Inside Amazon, Verizon and Comcast Customer Service

In this week’s article on big customer service, we take a closer look at support done on a really big scale. We have three companies lined up that definitely fit this... read more

Grow8 min read | Aug 16 | Justyna Polaczyk

SEO for Dummies: What Is SEO and How to Make a Good Use of It

SEO, also known as Search Engine Optimization, is a nightmare of many entrepreneurs and marketers. All of them want to hit first pages of Google rankings with their pages... read more

Support6 min read | Aug 08 | Jacob Firuta

How Apple, Netflix and Uber Handle Customer Service

Looking to bigger brands for advice and know-how is a pretty good idea when you’re trying to improve your customer service. The tech giants sunk millions of dollars to... read more

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