Business Communication Explained - Success by LiveChat®

Grow8 min read | Aug 16 | Justyna Polaczyk

SEO for Dummies: What Is SEO and How to Make a Good Use of It

SEO, also known as Search Engine Optimization, is a nightmare of many entrepreneurs and marketers. All of them want to hit first pages of Google rankings with their pages... read more

Support6 min read | Aug 08 | Jacob Firuta

How Apple, Netflix and Uber Handle Customer Service

Looking to bigger brands for advice and know-how is a pretty good idea when you’re trying to improve your customer service. The tech giants sunk millions of dollars to... read more

Support5 min read | Aug 05 | Justyna Polaczyk

How to Rock with Your Great Customer Service (a Real-Life Example)

Customer service stories are full of bloodcurdling events and malicious characters. All of us can recall at least one example of really bad customer service where... read more

Sell5 min read | Aug 03 | Jessica Mizerak

4 Ways to Reduce Cart Abandonment With a Loyalty Program

You might think it’s only your problem. Customers fill their carts, they’re ready to pay, then they just leave! Annoying, right? Well, without a doubt, every single... read more

Support5 min read | Aug 01 | Olga Rogacka

Funny Out of Office Messages to Make Your Customers Smile

Vacation time is in its prime. People are leaving their offices to go on their dream holiday. They want to rest and don’t think about their jobs for one, two or maybe... read more

Connect5 min read | Jul 29 | Olga Rogacka

Why So Serious: Funny Business Quotes

We usually talk about business like it’s the most serious thing in the world. But, in all its seriousness, business can also be funny - that is if you give it a chance.... read more

Grow7 min read | Jul 22 | Margo Weglarz

How to Make Money With Affiliate Marketing

Affiliate marketing is one of the most popular ways of making money online. It is about a relationship between three main parties: the affiliate (publisher), the merchant... read more

Connect14 min read | Jul 20 | Jacob Firuta

How LiveChat Approaches Software Development

There are a ton of different ways you can take on software development. Depending on whether you are preparing your own product or you offer software development... read more

Support5 min read | Jul 18 | Joshua Loomis

4 Ways for a Small Team to Respond Faster to Customers

Expectations for customer support and response times have become sky high. Even when you work at a small company with a tiny team, people are accustomed to fast responses... read more

Grow4 min read | Jul 15 | Karolina Piwiec

How to Grow Your Business with Social Media Monitoring

The Web loves customer service stories which can be found across social media, but did you know that some of them would never see the daylight without social media... read more

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