Business Communication Explained - Success by LiveChat®

Connect8 min read | Jan 23 | Justyna Polaczyk

Customer Service of the Future: 3 Most Important Customer Experience Trends

The world’s changing faster than ever. When my grandma (born in 1925), wanted to do some fancy shopping, she had to drive 40km to the next big city and then she was... read more

Grow8 min read | Jan 17 | Olga Rogacka

The Social Media Marketing Strategy You Should Stick To

If you’re an entrepreneur you probably care about social media strategy. And if you do some creative stuff you care even more about creating a following. Social media has... read more

Grow12 min read | Jan 13 | Olga Rogacka

Apps for Work That Will Boost Your Productivity

If you’re like most people, you probably think you don’t have enough time in a day to do everything you want. I’m not surprised - after all, productivity is now the... read more

Grow6 min read | Jan 06 | Justyna Polaczyk

5 Tips on How to be a Good Boss and a Great Leader

The worst thing about being a bad boss is that you don’t realize it. You think that your employees like you, enjoy working with and call you a good boss. Then, it... read more

Sell5 min read | Dec 29 | Justyna Polaczyk

SEO Optimization Tips: Step by Step Guide on How to Write a SEO Optimized Article

Many content writers struggle to get attention to posts on their company's blog. They write the best of them, they try to choose topics their audience would love, they do... read more

Connect8 min read | Dec 20 | Justyna Polaczyk

The Magic of Customer Experience: Lessons from Disney on How to Improve the Customer Journey

Christmas is just around the corner. Last customers make their last-minute shopping. Those who didn’t decorate their Christmas trees yet, decorate them with lights,... read more

Connect9 min read | Dec 16 | Olga Rogacka

How to Use Customized Messages to Engage with Your Website Visitors

When you hear about live chat, you probably think it’s the tool customers use when they have a question. That’s true, but that’s just a part of it. You need to think of... read more

Support7 min read | Dec 14 | Jacob Firuta

What Every Customer Service Representative Should Know About Helping Customers

Being a customer service representative is a huge responsibility. When working in customer service, you are the face of a company. Customers who will think about the... read more

Connect6 min read | Dec 09 | Olga Rogacka

Customer Engagement Strategies: How to Live Happily Ever After with Customers

So it happened. A customer fell in love with your product, you made a deal, signed a contract, and now you both hope for many years together. But along the way, it’s easy... read more

Support5 min read | Dec 05 | Jacob Firuta

How Big Companies Deal with the Pains of Enterprise Customer Service

Enterprise customer service is largely about how many people you can help before the costs become prohibitive. To do it well, you need to forget a bit about the quality... read more

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