Business Communication Explained - Success by LiveChat®

Connect4 min read | Feb 21 | Mary Walton

10 Ways To Improve The Online Customer Experience For Shoppers

There's more competition than ever online as you try to sell your goods. Customers are looking for more than just a utilitarian shopping site, they want an experience.... read more

Support5 min read | Feb 17 | Olga Rogacka

Customer Experience Quotes to Show Great Examples of “Going the Extra Mile”

It has been a long time since the last customer service quotes article. I hope you missed it! After all, what is better than a good dose of knowledge served in a concise... read more

Support7 min read | Feb 14 | Justyna Polaczyk

5 Best Customer Service Stories Ever to Cheer You up (Not Only) on Valentine’s Day

Customer service agent’s job is difficult, let us be honest. You have to know the product, company’s procedures and a couple of different systems. You have to be a... read more

Support9 min read | Feb 10 | Olga Rogacka

9 Steps to Create Amazing Live Chat Customer Experience

I could give you thousand reasons why amazing customer service is worth the effort. For example, better customer service is cheaper than any advertising, happy customers... read more

Support7 min read | Feb 08 | Tadeusz Rzewuski

My Personal Experience in Building a Positive Environment

I have been working in chat support for over 3 years. As many might know, working in customer support is stressful and requires to maintain a high level of concentration.... read more

Sell6 min read | Feb 06 | Justyna Polaczyk

Best Super Bowl 2017 Commercials – Event by the Numbers

The 51st championship game of the National Football League is a thing of the past now. Patriots finally won with Falcons (even though we all thought Falcons would win for... read more

Grow6 min read | Feb 03 | Justyna Polaczyk

How to Get Rid of Bad Work Habits and Be More Successful

Recently, I spoke with my friend about his work. He told me that he has so much work that he ends up working overtime almost every day. Of course, I felt sorry for him,... read more

Connect4 min read | Jan 31 | Tadeusz Rzewuski

How the Environment Affects Work Emotions

Sit back, relax and go to your happy place. What does it look like? There’s a good chance that the place that makes you happy the most is filled with sunshine and bright... read more

Grow6 min read | Jan 27 | Justyna Polaczyk

The Zuckerberg Effect: Qualities of a Good Boss

Mark Zuckerberg is probably one of the most beloved leaders in the business world. With a whopping 99% approval rating from his employees, he seems to be more of a... read more

Connect5 min read | Jan 24 | Olga Rogacka

How to Implement Customer Centric Culture in Your Company

When it comes to delivering exceptional service, there’s a big competition among companies. Your products have a great price-quality ratio? That’s great, but is your... read more

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