Business Communication Explained - Success by LiveChat®

Connect5 min read | Apr 07 | Olga Rogacka

Communication Quotes to Help You Develop Your Skills

Communication is the skill that we all benefit from. No matter if we’re customer service agents, managers or graphic designers – we all need to communicate to get the job... read more

Connect7 min read | Apr 04 | Justyna Polaczyk

Social Media Ninja 101: The Most Popular Social Network Sites

While it’s clear why having at least one social media account is a “must” for business, it might be difficult which social network site you should choose. Some people... read more

Grow6 min read | Apr 03 | m.maslon

10 Top Business Lessons Small Businesses Can Learn from Amazon

While Amazon’s annual revenue has recently soared to more than $135 billion for the fiscal year 2016, making it the world’s eighth largest retailer, there are still many... read more

Sell6 min read | Mar 31 | Justyna Polaczyk

5 Tips from Kelly Roach on How to Be a Successful Salesperson

Sales world can be completely overwhelming, especially if you’re making first steps in your sales career. Being a salesperson can surely be rewarding (especially when it... read more

Connect6 min read | Mar 28 | Olga Rogacka

Effective Unsubscribe Email Messages to Retain Subscribers

We usually put a lot of time and effort into creating great sales pitches to seduce new customers and sending sophisticated emails full of jokes to keep their attention... read more

Connect7 min read | Mar 24 | Justyna Polaczyk

Why You Should Use Social Media for Business

Launching an online store is like putting Rubik’s cube together. You cannot launch your website without having a beautiful copy and great images. Your potential customers... read more

Grow9 min read | Mar 17 | Justyna Polaczyk

How to be More Productive (and Less Busy)

The difference between being productive and being busy isn’t obvious at first sight. In both cases, you work up a sweat to get your tasks done, but only one way will lead... read more

Support6 min read | Mar 10 | Justyna Polaczyk

Improving Emotional Intelligence: Why It’s Important in Customer Service

When I was working in customer service, my greatest problem were emotions. When I was having a bad day (you know, one of those days with a high percentage of grumpy,... read more

Connect6 min read | Feb 28 | Olga Rogacka

5 Myths about Employee Engagement Most Bosses Believe (and How to Break Them)

Employee engagement definition can be explained in simple words: it’s the emotional commitment that employee has to the organization and its goals. It means that... read more

Grow6 min read | Feb 24 | Justyna Polaczyk

What is Fish! Philosophy and How It Can Change the Way You See Your Job

A couple of days ago I was buying some groceries in a quite crowded store. There were two cashiers and I was observing them because I was curious about the way they work.... read more

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