Business Communication Explained - Success by LiveChat®

News3 min read | Nov 19 | Erik Totten

New Google Maps Insights Reveal Pandemic, Holiday Trends

Google Maps recently released data showing the behavior of people around the world during the pandemic. This information is often used during the holidays to identify... read more

Sell7 min read | Nov 16 | Daria Zaboj

Boos Holiday Sales with Ecommerce Chatbot

The holiday season is going to be different this year. Big players, like Walmart and Target, decided to close on Thanksgiving so they don’t give customers a reason to... read more

0 min read | Nov 14 | Kaia Madalinska

Don’t Be Afraid: Advice, Feedback, and Learning from Mistakes

Team Chat: Looking for the Perfect Customer Success Metric

How do you determine customer success? Do you need a group of metrics specifically chosen for your business? Or maybe there’s one perfect metric that tells us everything... read more

Grow9 min read | Nov 09 | Olga Rogacka

Boosting Creativity During Side Project Day: The Typing Speed Test Example

No matter how much people enjoy their work, sometimes they get stuck in the monotony of doing repeatable tasks. Working on a feature, implementing it, and jumping to the... read more

Connect6 min read | Nov 02 | Erik Totten

9 Steps for Creating and Maintaining Company Work Culture While Everyone is Working Remotely

Much of the workforce has switched to remote work during 2020. With that change, there have been many positive results. Perhaps most significantly, many businesses have... read more

News3 min read | Oct 29 | Erik Totten

The World’s Oldest Fast-Food Chain to Invest More in AI, Automation

White Castle, the world’s oldest fast-food chain, will increase its use of a robotic burger-flipping fry cook. The robot chef is called Flippy robot-on-a-rail (ROAR) and... read more

Support7 min read | Oct 29 | Kuba Rogalski

Your Customer Service Won’t Survive This Holiday Season Without a Chatbot

The holiday season is coming, and everyone is looking for the perfect gift. For ecommerce businesses, that time of year has always meant more customers, more money, and... read more