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Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

0 min read | Dec 14 | Kaia Madalinska

Cyberpunk 2077: Lessons in Building Hype and Marketing

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0 min read | Dec 14 | Kaia Madalinska

A Week in the Life of a Video Storyteller at LiveChat

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Sell0 min read | Dec 14 | Marcos Bravo

Finding Your Brand Voice with Helen Peatfield

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Sell9 min read | Dec 11 | Kuba Rogalski

How to Write Better Subject Lines and Increase Your Email Open Rates

What’s the most important part of an email? At first, you might think that it’s obviously what you find inside after you open that email. The truth is, nothing is more... read more

News3 min read | Dec 10 | Erik Totten

US Government Files Suit Against Facebook Alleging It’s a Monopoly

It’s said that breaking up is hard to do, but that’s just what the U.S. government wants Facebook to do with WhatsApp and Instagram. That’s according to a lawsuit filed... read more

Connect35 min read | Dec 08 | Olga Rogacka

The Complete Guide to Running Effective Virtual Meetings

You open your eyes, get out of bed, and go brew your first coffee of the morning. What day is it? Right, it’s Wednesday. You check your phone to see how many virtual... read more

Inside LiveChat®4 min read | Dec 03 | Malgorzata Sikora

How To Segment Your Customers and Offer Them Legal Support

If you run an online business, most likely you receive a number of requests concerning documents that your customers would like to sign. We know it’s a demanding process... read more

News3 min read | Dec 03 | Erik Totten

In a Swift Turnaround, Microsoft Bows To Privacy Advocates, Removes Individual User Names From Its Productivity Score

Microsoft has announced that they will remove individual user names from their Productivity Score. They will also emphasize that the Productivity Score is meant to... read more

Grow7 min read | Dec 02 | m.maslon

How to Streamline the Marketing Process In Remote Work

The novel coronavirus pandemic is revamping the way we do business, affecting everything from where we work to our customers’ purchasing decisions. To continue thriving,... read more

News3 min read | Nov 26 | Erik Totten

Are You Really Working From Home? Microsoft’s Productivity Score Will Let Your Boss Know

Businesses that are using Microsoft 365 or Office 365 are now able to track employee behavior by using the newly available Productivity Score. Productivity Score is... read more

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