Picture a curious customer entering a tech store, convinced their new smartphone should have a "caffeine infusion" feature to keep them awake during endless video calls.... read more
Exceptional customer service is no longer a luxury; it's a necessity. Traditional communication methods like email and FAQs have their limitations, leaving customers... read more
Inside LiveChat®0 min read
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Feb 26
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Kaia Madalinska
"Why bother with lead conversion? Isn't showcasing my product enough?"
Well, simply presenting your product is like baking a cake but forgetting the frosting. Sure, it's... read more
Knowing your customers is a must, and that’s what LiveChat is all about.
To deliver valuable support and address your customers’ needs, you should first know who you’re... read more