Business Communication Explained - Success by LiveChat®

0 min read | Mar 08 | Kaia Madalinska

LiveChat Integrations: Enhance Customer Service and Sales

Elevating Retail Customer Service: Practical Tips and Examples

Picture a curious customer entering a tech store, convinced their new smartphone should have a "caffeine infusion" feature to keep them awake during endless video calls.... read more

Sell10 min read | Mar 01 | Aleksandra Tadrzak

Improve Customer Satisfaction with Live Chat For WooCommerce

Exceptional customer service is no longer a luxury; it's a necessity. Traditional communication methods like email and FAQs have their limitations, leaving customers... read more

Inside LiveChat®0 min read | Feb 26 | Kaia Madalinska

How to Install LiveChat on Your Website

What is Lead Conversion and How Can Chat Increase It?

"Why bother with lead conversion? Isn't showcasing my product enough?" Well, simply presenting your product is like baking a cake but forgetting the frosting. Sure, it's... read more

Connect3 min read | Feb 05 | Malgorzata Sikora

Best Practices for Pre-Chat & Post-Chat Surveys with LiveChat

Knowing your customers is a must, and that’s what LiveChat is all about. To deliver valuable support and address your customers’ needs, you should first know who you’re... read more

Sell8 min read | Jan 26 | Jacquelyn Dunham

How to Craft Dynamic Sales Scripts That Boost Conversions

You're in the midst of a crucial sales call, and the right words at the right time can make all the difference. That's where sales scripts come in. They're your... read more

Sell12 min read | Jan 23 | Olga Rogacka

The B2B Sales Meaning, Examples, and Strategies

In B2B sales, it all starts with lead generation – sparking conversations that truly matter. But what happens between those initial sparks and the final deal within the... read more

Sell11 min read | Jan 09 | Olga Rogacka

How to Create a Digital Customer Journey Map (+ Examples)

Understanding your customer is the key to survival in online adventures where you wrestle with clicks and scrolls. Enter the superhero cape of digital customer journey... read more

Sell9 min read | Dec 19 | Ania Rubkiewicz and Kasia Kowalska

What Are Sales Qualified Leads & How to Recognize Them?

If you’re as much of a The Office fan as I am, then you’ll likely remember a couple of episodes, where the sales staff anxiously awaited the arrival of so-called... read more

success by LiveChat®

Recent articles